Privacy Policy

Pivot App Privacy Policy

Updated: 07/24/2024

Thank you for using Pivot App (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application and related services (collectively, the “Service”). By using Pivot App, you agree to the practices outlined in this policy as well as our Terms and Conditions.

1. Scope of This Policy

Pivot App is primarily intended for users in the United States but is accessible globally. Regardless of your location, your use of our services is governed by U.S. law.

2. Information We Collect

We collect information in two ways:

a. Information You Provide Directly
  • Account registration information (e.g., email, name, password)
  • Responses to surveys, promotions, or support inquiries
b. Information We Collect Automatically

Using cookies, pixels, log files, and similar technologies, we collect:

  • Device Information: IP address, browser type, operating system, language settings, device type, and identifiers
  • Usage Data: Pages visited, features used, links clicked, and dates/times of interactions
  • Location Data: General geolocation based on your IP address (city/postal code level)

3. Use of Your Information

We use the information we collect to:

  • Provide and maintain the Service
  • Personalize user experience
  • Respond to user requests or inquiries
  • Send transactional or service-related communications
  • Analyze trends to improve user experience
  • Detect and prevent security breaches, fraud, and abuse
  • Provide promotional offers, only with your consent
  • Comply with legal obligations

We do not sell your personal data. We only use it as needed to deliver the features and functionality of the app.

4. Children’s Privacy

Pivot App is not designed for users under the age of 17. We do not knowingly collect data from individuals below this age. If we become aware that we have unknowingly collected information from a user under 17, we will promptly delete such data.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, including:

  • Account maintenance
  • Compliance with legal obligations

Once data is no longer needed, it will be securely deleted unless you have requested its removal earlier.

6. User Rights & Choices

You are in control of your data. You may:

Delete Your Data

You can delete your data at any time by navigating to:

Settings → Edit Profile → Delete Account

This will permanently and indefinitely delete all your user information from our app.

Manage Communication Preferences

Unsubscribe from marketing emails by following the link at the bottom of each message. You may still receive important service or legal updates.

Update Account Info

You can edit your profile and change your password at any time via account settings.

7. Camera and Photo Access

Pivot App may request access to your camera and photo library if you choose to upload an image or photo to share in the Community Area. This access is entirely optional and is only requested if you initiate the upload process.

8. Security Measures

We implement administrative, technical, and physical safeguards to protect your information. While no system can guarantee 100% security, we work hard to ensure your data is stored securely and is only accessible by authorized parties.

9. Policy Changes

We may occasionally update this Privacy Policy. When we do, we will notify users via email or app notification and update the “Updated” date above. Continued use of the app after the update constitutes agreement with the new terms.

10. Contact Information

If you have any questions about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:

Email: support@pivotapp.com

Mailing Address: [Insert physical address if required by local law]

Data Controller: Dr. Tseday Aberra, Licensed Psychologist & Founder

Email Preferences – you have the option to unsubscribe yourself from our mailing list by following the instructions present at the bottom of each email.

However, a service-related email or an update to a policy, such as Privacy Policy, does not offer an unsubscribe option. Account Information Update – you can correct, update, or rectify your email/password or any other personal information in your account settings. You can also cease transactions aggregations from your financial institutions at any time through the individual account settings in the Pivot App.

Object, Restrict, or Withdraw Consent – you have the right to withdraw consent for

processing from any of the described situations above.

For more legal reading, please read our Terms and Conditions

About Developer – This app is the property of Dr. Tseday Aberra, a leading psychologist in her field of and marriage and relationship counseling.